路由# 321076470

Patelco 欺诈中心

Learn how to avoid the latest scams, keep your accounts safe, and get help from Patelco.

如何 报告欺诈 对Patelco

在Patelco, we’ll be with you on every step of your financial journey, including when you’re a victim of fraud. 联系 us immediately if you suspect fraud on your account(s), or if you responded to a suspicious email, text message or phone call.

知道了 红旗

Fraudsters can tap into your emotions or try to catch you off guard.

这里有 5个危险信号 to watch out for based on Patelco’s fraud monitoring.

If you answer “yes” to any of these, you may be the target of a scam. Don’t click on any links or share any information with the person contacting you.

If you’ve lost money to a scam, 太阳集团平台 as soon as possible to see if we can place protection on your account and try to recover funds.

Want to learn even more about common 红旗 and protecting yourself from fraud? 下载Patelco的 欺诈小册子在这里. We even have a version tailored with information for older people. 点击这里 下载副本.

  • 1.  Did someone claiming to be Patelco call and ask for card information, one-time passcode and/or login credentials to online banking?

  • 2.  Were you contacted by someone out of the blue and pressured to transfer your money (to “protect” it) or to wire them money?

  • 3.  Were you asked to hide information from or lie 对Patelco or your other financial institution(s)?

  • 4.  Does this transaction involve a foreign country, 领土, or state w在这里 you don’t have contacts or connections?

  • 5.  Were you “overpaid” or “over reimbursed” for something and are now being asked to send the “extra” money back?

Voice authentication for safer calls

We're adding this in mid-2024

Soon, we’ll be able to authenticate your identity via natural conversation when you call us.

Highly accurate voice recognition

It analyzes multiple unique aspects of your natural voice, making it very challenging to mimic.

易于注册

下次你打电话的时候 us, you can request to be enrolled – just be sure your contact information is up to date first.

Next level voice security

当你打电话给我们, we’ll compare your voice to your voiceprint – making it quicker to authenticate you and help with your question.

More about voice authentication

  • Voice authentication is a type of biometric authentication, a security process that relies on unique biological characteristics like a fingerprint. In this case, it’s a voiceprint – which includes your individual pitch, tone, and pronunciation.

    No, you don’t have to – but we highly recommend it as an additional layer of security so that we know it’s you when you call us.

    下次你打电话的时候 800.358.8228, just tell us you want to enroll. Your contact information must be up to date, and we’ll ask you to authenticate yourself with 个人信息 so that we can be sure it’s your voiceprint we’re saving.

    Our voiceprint identification system is designed to be resistant to deepfake technology, making it more difficult for fraudsters to impersonate you.

    T在这里 are many benefits to using voice authentication. 第一个, it enhances security by adding an extra layer of protection to help guarantee we’re talking to you. 第二个, it’s a more seamless and faster experience for you – so you can get authenticated faster and get down to the business of your call.

欺诈的发生. 现在?

Fraudulent debit or credit card activity

File a claim immediately using our online claims center by logging into Patelco在线™. 查看其他详细信息 在这里.

I called Patelco – what else can I do?

It’s important to act quickly and to report it to the authorities. 阅读我们的建议 积极主动.

Suspicious account activity that's not yours

We’re 在这里 to guide and support you if you notice account activity that’s not yours. 联系 us immediately.

Identity theft happened

Here’s what you can do to act fast and recover if you’ve been a victim of identity theft.

三个建议 保持安全

Watch our video to the right to learn how you can protect your identity and finances by following 简单的三个步骤.

保持你的 Personal Information 私人
We’ll 从来没有 call, text or email you unexpectedly and ask for your:
  • online banking password
  • 卡销
  • card’s 3-digit security code

Frequently asked questions about fraud

提示 & 事实

The best way to avoid fraud

不要给 个人信息 or money to anyone who calls or texts you. Learn more >

这是骗局吗??

We’re 在这里 to help you figure out if it’s a scam before you give out any 个人信息 or transfer money. 请致电 800.358.8228 然后输入extension 5323 to talk with a specialist. You can also schedule an appointment with our Fraud Experience Team (for the type of appointment, select FRAUD CONSULTATION).

如何 protect your account
  • Keep your contact information up to date so we can contact you quickly if we see suspicious activity on your account
  • 报名参加 Patelco在线™ or the 手机应用程序 to view account activity
  • 设置 Two-Factor Authentication for added security each time you log in
  • Manage account alerts, card alerts and transaction controls
  • Choose SMS (or text message) as your primary alert and notification channel for timely information
  • 指定一个 信任的联系 for your account in case we cannot get ahold of you

1 2021 FBI Elder Fraud Report

比较

向上箭头键
" class="hidden">音响网 " class="hidden">股票之声论坛 " class="hidden">在线HTML编辑器 " class="hidden">纵横公路造价软件官网